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Reviews of English
reviews of English
14-02-2017tv bed in a flash ! phoned tv beds at 4 pm on Monday the 13th of feb to order my Alpha tv bed spoke to a really nice chap called Chris who was very friendly , knowledgeable and polite and couldn't be any more accommodating to my needs and with his help my bed was delivered to my home in two hours !! Yes you heard me right two hours !! my flabber could not have been more gasted !! and better still my order was absolutely perfect no missing parts and everything very well packaged . Very clear step by step instructions were provided along with all the tools required for assembley . The bed itself is really well made the faux leather doesn't look plasticky and the stitching is very neat and tidy all metal fixings and rails with two middle support legs all add up to very very good value for money when you consider the bed frame was £449 but as for the customer service absolutely priceless !! highly recommended thanks guys one very happy customer here 😊
14-02-2017My purchase I have to thank Chris who I have dealt from the start. He has gone beyond my expectation I would say. This is due to his customer service. You can't beat excellent customer service. I work in a sales environment so I understand. He is prompt and nothing seems to be any trouble for him. A very good communicator. I had an issue which can happen. But it is all about how it is dealt with. He organised everything and the repair people were good and prompt too. Kept me up to date. I did not have to be there and got sorted in the time frame they said. I love my bed. I have had 3 beds prior to this but this one tops them all. Design, simplicity and not to forget not too expensive like the others. Once again thank you chris and to the team at T V Beds.
09-02-2017Great bed, great service I had been looking at TV beds for some time and came across TV.bed.co.uk through Google and found it to be very competitive for pricing. I liked the idea of somewhere that was dedicated to TV beds, as after being in some other large furniture stores I hadn’t got much info from the staff about the beds and how they work. The shop was only 30-40 min drive from where I live and was worth the visit to talk to the staff who were friendly and helpful. I go the Vega III ottoman bed and am really pleased with it! Delivery and installation were free which a big plus was as I found most other stores did not offer this. Delivery was quick, and they even installed my TV in the bed for me (I already had the TV, so just ordered the bed frame). All in all, very happy.