TV Bed is operated by Nestco Ltd (company number 05820521), registered at 18 Winchester Road, Haydock Industrial Estate, Haydock, St Helens, Merseyside, WA11 9XQ.

Contact us on 01942 718471 or at sales@tvbed.co.uk. “TV Bed”, “we”, “us” and “our” mean Nestco Ltd; “you” and “your” mean the customer.

Placing an order is an offer to buy the products and selected services in your order summary. A contract is formed when we accept your order. Please check your confirmation carefully.

We may decline or cancel an order because of unavailability, an obvious error, suspected fraud, promotion misuse, delivery restrictions or another legitimate reason. Any payment taken will be refunded.

We take reasonable care with descriptions and images, but colour can vary by screen, lighting and fabric batch. Measurements are approximate and upholstered or handmade products can have small tolerances.

You are responsible for checking product dimensions, room size, the complete access route and TV compatibility. Contact us before ordering if unsure.

TV beds generally use VESA 200 × 200 mm, but some TVs need an adaptor. Maximum screen size, depth and weight vary. Check the product page. We can compare published TV measurements, but final selection remains your responsibility.

An incompatible TV is not a product fault; normal change-of-mind return terms and collection costs apply.

Prices are in pounds sterling and include VAT where applicable. Delivery and service charges appear before checkout. Promotions run for their stated period while qualifying stock lasts, cannot normally be applied retrospectively and cannot be combined unless stated.

Free promotional items must be returned if the main product is cancelled or returned, otherwise their stated price may be deducted where lawful. Goods remain our property until fully paid.

Current services, areas, estimates and charges appear on our Delivery & Returns page. Dates are estimates unless agreed otherwise in writing. Please keep your existing bed until the new order arrives and is checked.

You must provide correct contact details, safe access, a suitable room and somebody to receive the order. Failed delivery, collection, redelivery or repeat installation costs may apply where these requirements are not met. Finance orders may need delivery to the approved address.

Where purchased, installation includes room-of-choice delivery, unpacking, assembly and packaging removal if requested. You must provide a safe, clear working area and disclose restrictions. We remain responsible for performing the service with reasonable care and skill.

Email sales@tvbed.co.uk to cancel or amend an order. An undispatched standard order can normally be cancelled without charge if no chargeable service has begun. Bespoke goods may not be cancellable once work starts.

After dispatch, direct and reasonable recovery costs may apply where cancellation is not caused by a fault or our error.

For most online and telephone purchases, you may cancel within 14 days beginning the day after delivery, then have a further 14 days to return the goods or make them available for agreed collection.

You may inspect goods as in a shop, but excessive assembly, use or handling may reduce the refund where lawful. Unless faulty, incorrect or misdescribed, you pay the direct return cost; TV beds normally need specialist collection.

Premium service costs are not refundable beyond standard delivery. Refunds are made to the original method within the statutory period and may be held until goods are received or collected.

The cooling-off right does not cover genuinely bespoke/personalised goods or qualifying sealed hygiene goods once unsealed. Showroom purchases do not have an automatic change-of-mind right.

Inspect products promptly. Ask the crew to record visible damage or missing boxes, although signing without a note does not remove statutory rights. Contact us promptly with photographs or video.

Goods must be satisfactory, fit for purpose and as described. Depending on the circumstances, remedies may include repair, replacement, price reduction or refund. We cover reasonable return costs for faulty, damaged or incorrectly supplied goods.

TV beds include a 12-month manufacturer’s warranty from delivery. It does not cover normal wear, accidental damage, misuse, unauthorised alterations or failure to follow instructions. The warranty is additional to statutory rights.

Optional Castelan structural or PremierCare products have separate terms, exclusions and claims procedures. Full details are on our Warranty page.

Ex-display goods may have disclosed cosmetic marks, use or minor missing non-essential parts. Their reduced price reflects this. Essential functions operate as intended unless stated. Our commercial warranty is three months, without limiting statutory rights.

Finance is subject to status, eligibility and provider terms. For complaints, contact us first. Regulated financial-service complaints follow applicable FCA procedures and may carry Financial Ombudsman referral rights.

We do not exclude liability where unlawful, including death or injury caused by negligence, fraud or statutory consumer rights. We are responsible for foreseeable losses caused by breach or lack of reasonable care, but not unforeseeable, avoidable or consumer business losses.

Website design, text, photographs, graphics and logos are owned by or licensed to Nestco Ltd and protected by law. Material may be viewed or downloaded for personal, non-commercial use, but not commercially reproduced without permission.

We aim to keep the site accurate and available but cannot guarantee uninterrupted access or every external link.

We process information according to our Privacy Policy. Calls and emails may be monitored or recorded where lawful for training, quality, compliance and transaction evidence.

Unless specific terms say otherwise, entry is free, entrants must be UK-mainland residents, connected employees and family cannot enter, prizes are non-transferable, and an uncontactable winner may be replaced after 14 days. Competition-specific terms also apply.

We may update these terms. The version in force when your order is accepted applies to that order, so please retain a copy with your confirmation.

If one provision is unlawful, the others continue. No third party may enforce these terms except where law provides otherwise. English and Welsh law applies, subject to mandatory protections and applicable courts elsewhere in the UK.

Nothing in these terms affects your statutory rights.